APM Needs to be more like DEX, Here's why.

Oakland Secures 15 Million Dollar Grant backed by HubbleIQ Data

With the help of HubbleIQ data, Oakland will receive $15 million in state funding to improve internet speeds, despite opposition from major ISPs. This grant will specifically address "last mile" connectivity in underserved areas.

Bridging The Digital Divide in the City of Oakland, California

OaklandUndivided, in collaboration with the Oakland Unified School District (OUSD), sought to bridge the digital divide affecting students in the city of Oakland, California. This initiative aimed to address the disparities in broadband access, significantly impacting students' ability to participate in online education and complete schoolwork. To achieve this, OaklandUndivided partnered with HubbleIQ to leverage data-driven insights for proving and addressing broadband inequities.

Overcoming the "Garbage In, Garbage Out" Challenge with AI in Tech Support

In the realm of tech support, one of the most significant challenges is the "garbage in, garbage out" problem. Often, users struggle to clearly articulate their issues, leading to vague or incomplete information being provided to support teams. However, users can always accurately convey their sentiments and feelings about their experiences. Transforming this emotional feedback into actionable insights for customer service or technical support is complex and highly variable.

The Critical Role of the Internet in Digital Experience Management

In today's digital world, the internet is the backbone of the digital employee and end-user experience. Often taken for granted, we might run a quick speed test and assume everything is fine. However, every aspect of digital experience relies on a healthy internet connection—from the first mile in the cloud to the last mile where the end user is.

PRESS RELEASE: HubbleIQ Data Supports New California Digital Equity Legislation

HubbleIQ's comprehensive speed tests revealed that over 75% of tested connections in Oakland fall short of serving standards. This data underscores the urgent need for equitable internet access, and plays a notable role in new Bill AB2239, which recognizes and confronts digital discrimination.

7 Incredible Pieces of Tech Made by Black Inventors

This Black History Month, let's celebrate the unsung heroes fighting the digital divide in Black communities. From tech-savvy grandmas to youth activists, these individuals are bridging the gap and empowering their communities. By supporting their work and amplifying their voices, we can build a future where technology serves as a tool for progress, rather than a barrier to opportunity.

Empowering Black Communities with Technology Resources

The digital divide disproportionately impacts Black communities, hindering access to opportunity. Organizations like NBDPA, Black Girls CODE, and more, offer resources to bridge this gap by providing digital literacy training, internet access assistance, and tech support. By utilizing these resources and advocating for change, we can create a more equitable digital landscape for all.

The Digital Redline: Building Equity for Black Communities

Despite the historical injustice of redlining denying them essential resources, Black communities today face disproportionately limited broadband access. This "digital redlining" manifests in lack of infrastructure, unaffordable plans, and limited digital literacy, further widening the educational, economic, and health gaps. Black communities are actively bridging the divide through local initiatives, but lasting change requires collaboration from ISPs, policymakers, and targeted government programs. Dismantle the legacy of redlining and building a future where affordable, high-speed internet empowers every household.

Stuck in the Slow Lane: Why Latency is GenAI's Kryptonite for Underserved Communities

Imagine kids eager to explore fantastical GenAI worlds, only to be met with glitches and choppy dialogue. The culprit? Poor latency, lurking in the data highways, causing delays that shatter the GenAI efficiency. By building better infrastructure, smarter models, and equipping kids with digital literacy, we can clear the glitches and empower every child to become a master of their own lag-free GenAI universe.

Building Bridges, Not Byteways: How AI Can Help Bridge the Digital Divide

The digital divide separates millions from online opportunities, but AI's potential for personalized learning, healthcare, and economic tools can build bridges of access and empower marginalized communities to join the digital world.

The Business Case for Broadband Equity: Closing the Digital Divide for Economic Prosperity

Lacking broadband hurts underserved communities - it suffocates job creation, innovation, and local businesses. Closing the digital divide unlocks economic prosperity for everyone through boosted productivity, entrepreneurship, and shared tax revenue.

PRESS RELEASE: HubbleIQ's Data Analysis Contributes to Major Digital Equity Initiative in Oakland

HubbleIQ's data-driven analysis exposed major internet inequities in Oakland, impacting over a third of residents and hindering education and community development. The company's contribution to a school district study and its advocacy pushed the City of Oakland and the California Public Utilities Commission to acknowledge the urgency of addressing these disparities.

Beyond Borders: Bridging the Digital Divide in a Fragmented World

Despite the digital revolution connecting many, a vast chasm of inequality persists - bridging the global digital divide requires international action, cultural sensitivity, and empowering communities for a more equitable future.

Beyond Access: Digital Literacy and Inclusion

Bridging the digital divide requires not just providing access, but also fostering digital literacy and inclusion through training, accessibility standards, community initiatives, and closing the access gap.

Looking to the Future: Edtech's Potential to Revolutionize Education

Edtech is revolutionizing education through personalized learning powered by AI and immersive experiences created by VR. This combination allows educators to tailor learning journeys to individual needs and develop AI-powered virtual tutors who can provide customized instruction and support. Recognizing the challenges of the digital divide, HubbleIQ steps in to bridge the gap by ensuring equitable access to technology and optimizing network performance for all students.

Closing the Digital Divide in Black America

Exploring the persistent digital divide in Black America, addressing disparities in internet access, technological literacy, and education, and proposes comprehensive strategies for closing the gap.

Bridging the Digital Education Divide: How HubbleIQ is Revolutionizing Education Equity

HubbleIQ tackles poor internet quality's impact on education, government grant challenges, and its transformative platform's role in bridging the digital divide for students and communities.

Proactive Telehealth Support: Enhancing Patient Care by Anticipating Issues

Exploring the crucial role of proactive technical support in telehealth, emphasizing the significance of anticipating and preventing issues to enhance patient care and optimize the telehealth experience.

Enhancing Telehealth User Experience in the Digital Age

In the digital age, optimizing telehealth platforms for intuitive design, accessibility, personalization, and error prevention is essential to ensure a seamless and satisfying end user experience, ultimately improving the quality of remote healthcare services.

Equity in Healthcare Starts Online

For millions of people across America, the quality, availability, and cost of medical care is a serious concern.

What Does It Really Mean To Reduce IT Workload?

Explore how HubbleIQ's self-service digital management platform empowers organizations to reduce IT workload, enhance efficiency, and achieve extraordinary results in our latest blog.

Integrating AI Technology into the Workplace

Incorporating Artificial Intelligence (AI) into the modern workplace not only enhances productivity through automation and data-driven insights but also revolutionizes healthcare, particularly through the telehealth movement.

Artificial Intelligence is Reshaping Human Resources

Artificial Intelligence is reshaping the field of Human Resources, revolutionizing recruitment, onboarding, employee engagement, and more.

Navigating Telehealth Safely: A Guide to Ensuring Secure Digital Experiences

Explore telehealth security. From safeguarding personal health data to implementing best practices, empower yourself to confidently engage in virtual healthcare experiences while prioritizing digital well-being.

The Most Common Telehealth Challenges for Patients

With an array of patients from diverse locations, socioeconomic backgrounds, and ages, using telehealth, challenges are bound to pop up. This doesn’t mean they have to be barriers to care.

Telehealth is Revolutionizing the Treatment of Chronic Diseases

Telehealth provides long term at home care for those who need it most. See the amazing ways that telehealth and RPM are changing the game for chronic disease patients.

Telehealth’s Essential Role in Rural Communities

Bridging the digital divide with online medical care.

The Power of Digital Experience

For both business and healthcare, a positive digital experience is essential for maintaining the return and satisfaction of users.

How Secure are Telehealth Services?

With over 37% (CDC) of adults using telehealth in 2021, ensuring the security of telehealth is paramount.

All About Remote Patient Monitoring

The revolutionary telehealth advancement that’s changing lives.

We Need to Treat Mental Health Like any Other Illness

With millions of people around the world suffering from mental health problems, access to affordable, high quality care is more important than ever.

Attrition, Nurses, And The Healthcare Industry

Why are nurses leaving, what are the consequences, and how can we get them to stay?